Frequently Asked Questions
Why should we choose Interio by Godrej for our homes?
Interio by Godrej brings smart, stylish, and durable home furniture across living, bedroom, dining, and storage solutions—designed to elevate comfort, maximize space, and complement every modern home.
What is covered in the warranty period, and how can I raise a claim?
Warranty coverage and exclusions vary by product. To raise a service request, contact Interio by Godrej customer care by phone: 080-67436743 or email : interiocare@godrej.com.
Is there a return or replacement policy?
Returns are not available. However, a replacement request can be raised if the product arrives damaged, defective or different from its description on the website, subject to the applicable policy.
Which shopping option is right for me - Online or In-Store?
Whether you choose to shop online or visit an Interio by Godrej store, you’ll enjoy the same trusted quality and support. Shop online for convenience, exclusive offers, easy product comparison, and doorstep delivery. Visit a store if you’d like to explore products firsthand, get personalized recommendations, and receive expert assistance before making your purchase.
Are the products, prices, and warranty the same online and in-store?
Yes. All genuine Interio by Godrej products come with the same manufacturer warranty and support, whether purchased online or in-store. While most prices remain consistent across channels, exclusive online discounts or special in-store promotions may be available from time to time.
Is on-site delivery and installation done by Interio by Godrej itself?
Yes. Interio by Godrej manages the delivery, and the installation team completes the assembly at your home where installation is applicable.
How can I check whether delivery is available at my address?
Enter your PIN code in the “Check Delivery & Installation” section on the product page. It will show whether delivery and installation services are available at your location.
When will the product be assembled, and are there any additional assembly charges?
Assembly is generally completed within three to four days after delivery. It is provided at no additional cost where free installation is included with the product.
Is delivery possible more than one floor, and are there charges apart from the delivery fee?
Yes, delivery to the any floor is possible. No additional floor-related charge applies apart from the applicable delivery fee.
Can I move an Interio by Godrej product to another location and arrange disassembly and reinstallation?
Yes, disassembly and reinstallation services are available on a chargeable basis. The cost depends on the product, and both services are billed separately; contact customer care for the applicable charges.
Can I schedule the delivery time?
A delivery time cannot be selected while placing the order. Once the product is ready for dispatch, the customer care team will share delivery details through WhatsApp, where you can communicate your availability.
Can I dismantle or disassemble the product myself without affecting the warranty?
It is advisable not to dismantle the product yourself. Unauthorised disassembly, modification or reinstallation may affect warranty coverage, so relocation work should be handled by authorised Interio by Godrej personnel.
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