Of India’s various healthcare facilities, some are run by the government and others by the private sector across setups of various sizes- big, medium, and small. Large hospitals are well organized in terms of specializations, staff ratios, beds, core health, diagnostic services, the experience, and the environment within the facility - which result in better productivity and a holistic experience. On the other hand, medium and small hospitals are efficient, but they often lack the necessary infrastructure for softer aspects, including patient comfort, caregiver convenience, ambiance, and comprehensive healthcare practice. A healthcare facility’s focus on efficiency and functionality is understandable, yet undeniably, the overall experience affects the patient both physically and emotionally. Thus, to run a successful healthcare system, factors like infrastructure, operations, equipment, and caregivers need to be in tandem. Inefficiency across these areas can result in shrunken faith in the hospital’s services.
Today, the healthcare business focuses on creating environments that support patients and their families during the healing process. Interio by Godrej believes that the bedrock of healing environments should be patients and their relatives; it should help caregivers in being efficient as well as ensure doctors’ comfort. We trust that this can be achieved through various design approaches for products and space. Backing this conclusion up was our study, which sought to take a broader look at the circumstances of various stakeholders in mid-sized hospitals throughout India. We analyzed the challenges faced by healthcare staff, patients, and caregivers.
Our aim is to create a healing environment for patients, improve efficiency and ensure the well-being of medical staff and caregivers. Interio by Godrej ’s Healthcare Solutions are based on the philosophy that comes from a Human-Centric Approach. Based on the same, we identified certain key considerations. To fulfill the needs of all stakeholders, here’s what mid-sized hospitals can do:
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Set up a welcoming waiting area
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Design patient-centered spaces
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Provide ergonomic infrastructure
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Create a rejuvenation space for the staff
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Invest in technology and infrastructure
Healthcare has a growing number of dimensions, several revolving around experience and wellness. To achieve efficiency and deliver to evolved expectations, it is important to account for user perspective as well. Hence, principles of comfort, design, and ergonomics must be relied upon to establish a wholesome space.
To learn more, download the full whitepaper.
By Interio by Godrej